FAQ
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What sizes do you offer?
We currently offer sizes ranging from XS to XXL. We’re all about real comfort for real women, and we’re working on expanding our size range even further.
Is your activewear squat-proof?
Yes, absolutely! Our leggings are designed to be supportive, stretchy, and 100% squat-proof — perfect for your workoutsoryour couch days.
How should I care for my pieces?
To keep your pieces looking fresh and feeling soft:
- Cold machine wash
- Do not tumble dry
- Avoid harsh detergents or bleach
- Lay flat or hang to dry in the shade
Do you ship internationally?
We currently ship Australia-wide only.
How can I contact you?
You can reach us via email at brooke@theharperlabel.com or send us a message through our contact page.
Do you accept returns or exchanges?
We accept returns for store credit within 14 days of your shipping date — as long as the item is unworn, unwashed and in original condition with tags attached.
Just email us at info@theharperlabel.com with your order number and we’ll provide the return details.
How much is shipping?
Standard shipping: $10.95
Express shipping: $16.95
Free shipping on all orders over $150
Free local delivery in the Tatura/Shepparton, Victoria area
How long will my order take to arrive?
Orders are processed within 1–5 business days. Once shipped, delivery time depends on your chosen method and location.
Express usually arrives within 1–3 business days, while standard may take 3–7 business days.
Can I return something if it doesn’t fit?
Absolutely! We accept returns for store credit within 20 days of your shipping date — as long as the item is unworn, unwashed, and in original condition with tags attached.
Just email us at info@theharperlabel.com with your order number and we’ll provide the return details.
What if my item is faulty?
We stand by the quality of our pieces. If you believe your item is faulty, contact us within 14 days of shipping. We’ll inspect it and either replace it or offer store credit if the item is unavailable.